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Terms & Conditions

Please read these terms carefully before using RYDH Travels services.

Home Terms & Conditions
Last updated: June 2026

Mode of Payments & Policies

If any travel agent avails a credit limit from RYDH Travels Pvt. Ltd. and fails to clear the outstanding amount within the stipulated period, we reserve the right to take the following legal actions:

  • All PNRs/Tickets may be cancelled at any time without prior notice if payment is not made on time.
  • Interest at the rate of 24% per annum will be charged on overdue amounts.
  • Legal action will be initiated for non-payment as deemed appropriate.

Duplicate and Misuse Booking Charges

Any ADM (Agency Debit Memo) raised in the future by airlines against misused, held, or duplicate bookings will be charged directly to your agency account.

No Show / Unutilised Travel Bookings

Agents must request RYDH Travels for any refunds against underused, unused, or 'no show' bookings within 30 days from the date of departure.

Applicable refunds will be processed as per the defined policies of the service provider, travel provider, and RYDH Travels. No refund will be payable for requests made after 30 days, and all unclaimed amounts shall be deemed forfeited.

Flight Terms of Use

All flight bookings on our platforms are additionally governed by the terms and conditions of the respective Airlines/Suppliers. We recommend customers refer to airline terms before booking.

Preferences & Frequent Flyer Miles
  • Seat allocation, meal preferences, frequent flyer, or other requests are not guaranteed.
  • For frequent flyer miles enquiries, contact the airline directly.
Check-in

RYDH Travels shall not be responsible if you are denied boarding due to late check-in.

Air Carrier Rules

Airlines reserve the right to deny boarding if a customer fails to complete any segment of the itinerary. Prohibited practices including back-to-back ticketing and hidden-city ticketing may result in ticket cancellation, denied boarding, revocation of miles, or additional charges.

Some countries require a transit visa even for airport transits. You are solely responsible for verifying visa requirements before booking.

Airline Cancellation / Rescheduling Policy

Circumstances beyond airlines' control — including weather, air traffic control, mechanical failures, acts of terrorism, force majeure, strikes, riots, wars, or governmental regulations — may result in flight delays or cancellations.

Airlines reserve the right to cancel, reschedule, delay, or alter flights without prior notice and without incurring any liability. One airline is not responsible for losses incurred while connecting to another airline (unless codeshare/partner airlines on the same PNR).

We strongly recommend confirming your itinerary at least 24 hours before departure. Consider purchasing travel insurance to cover travel disruptions.

Activities Terms of Use

Some third-party providers may require you to sign a liability waiver before participating in their services or activities. Violation of a supplier's rules and restrictions may result in:

  • Cancellation of your reservation(s).
  • Denial of access to the applicable travel product or services.
  • Forfeiture of any monies paid for such reservation(s).
  • Debit to your account for any costs incurred as a result of such violation.

Destination Information

When our platforms provide information about a destination, we are not suggesting that travel to such places is advisable or risk-free. RYDH Travels shall not be liable for damages or losses that may result from your decision to travel to any destination.

Accuracy of Content

Content on our platforms — including travel services, weather, currency information, prices, and taxes — may be out of date at any time. We are under no obligation to update it and do not guarantee correctness, completeness, or quality.

We recommend verifying information with relevant authorities, embassies, or tourist information desks. Use of our platforms and content is at your own risk.

Right to Refuse

RYDH Travels reserves the right, at its sole discretion, to not accept any customer order without assigning any reason. A contract to provide service is not complete until full payment is received and accepted by RYDH Travels.

RYDH Travels may limit activity, cancel bookings, suspend, or terminate a customer's registration if:

  • The customer is in breach of these Terms or applicable law.
  • RYDH Travels is unable to verify or authenticate information provided.
  • Customer actions may infringe on third-party rights or result in liability.

Indefinitely suspended customers shall not register or use the platforms until reinstated by RYDH Travels.

Right to Cancellation — Invalid Information

Customers expressly undertake to provide only correct and valid information when requesting services. Any default on the customer's part will vitiate these Terms and disentitle the customer from availing services.

The customer unequivocally indemnifies RYDH Travels of any claim or liability arising from misrepresentation, including cases where bookings are cancelled due to suspected fraudulent transactions.

Ownership & Intellectual Property Rights

RYDH Travels, along with its corporate affiliates, travel providers, and licensors, owns all text, images, software, trademarks, and other material contained on our platforms.

  • You must not copy or transmit any material except for personal, non-commercial use.
  • All copyright, trademark, and proprietary notices must appear on all copies printed.
  • Copying, duplication, distribution, commercial exploitation, or modification of content is prohibited, including integration into external websites.

We respect the intellectual property rights of others and prohibit customers from uploading or transmitting materials that violate another person's IP rights. To report a violation, please write to us at the address in our Contact section.